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Communication Log template

A log in the Communication and Meetings procedure (PR01), mapped to ISO 15189:2022 clauses 4.3, 7.2.2. Fill it in monthly. Used by the quality-management team.

LogISO 15189 · 4.3, 7.2.2Monthly
Preview of the Communication Log as printed by LabToolkit Pro
Calculated automaticallyRed = outside limits
Your LaboratoryCommunication Log | YL-QM-LOG-01-F06 v1.0

Record: Communication Log — October 2026

No.DateTimeCommunicated to (Name / Ward)Subject / PurposeMethod (Phone/Email/In-Person)
Phone/Email/In-Person
Message SummaryOutcome / Action RequiredFollow-up DateCompleted? (Y/N)Initials
12026-10-0108:00S. DlaminiMonthly QC reviewstaff1@yourlab.exampleNone required2026-10-01YesTM
22026-10-0814:00A. MensahEquipment maintenancestaff2@yourlab.exampleNone required2026-10-08YesRN
32026-10-1508:05L. BandaDocument reviewstaff3@yourlab.exampleNone required2026-10-15YesSD
42026-10-2213:55K. OtienoCompetency assessmentstaff4@yourlab.exampleInvestigated and repeated: within limits2026-10-22NoAM
52026-10-2908:00T. MoyoMonthly QC reviewstaff5@yourlab.exampleNone required2026-10-29YesLB
62026-11-0514:00R. NaidooEquipment maintenancestaff6@yourlab.exampleNone required2026-11-05YesKO
72026-11-1208:05S. DlaminiDocument reviewstaff7@yourlab.exampleNone required2026-11-12YesTM
82026-11-1913:55A. MensahCompetency assessmentstaff8@yourlab.exampleNone required2026-11-19YesRN

Sign-off

RoleNameSignatureDate
Completed by
Reviewed by

Shaded cells are calculated automatically. Values in red are outside their limits. † marks a corrected value (see Corrections).

Controlled document. Printed copies are uncontrolled unless stamped.Page 1
A4 landscape · first page · showing 8 of 8 rowsExactly as LabToolkit Pro prints it — with your logo and colours

What it records

  • Date
  • Time
  • Communicated to (Name / Ward)
  • Subject / Purpose
  • Method (Phone/Email/In-Person)
  • Message Summary
  • Outcome / Action Required
  • Follow-up Date
  • Completed? (Y/N)
  • Initials

Sign-off

  • Completed by
  • Reviewed by

Related templates

Clause references are to ISO 15189:2022; check them against your licensed copy of the standard.