Quality Indicators Monitoring Dashboard template
A form in the Quality Indicators procedure (PR25), mapped to ISO 15189:2022 clause 8.8.2. Fill it in whenever the task occurs. Used by the quality-management team.
FormISO 15189 · 8.8.2As needed
Calculated automaticallyRed = outside limits
Your LaboratoryQuality Indicators Monitoring Dashboard | YL-QM-FRM-25-F02 v1.0
Record: Quality Indicators Monitoring Dashboard — October 2026
Reference SOP
Year2026
| No. | Quality Indicator | Target | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | Annual Avg |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Sample rejection rate (%) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |||||||
| 2 | IQC pass rate (%) | ✓ | ✓ | ✓ | ✓ | ||||||||||
| 3 | EQA pass rate (%) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||||||
| 4 | TAT compliance - routine (%) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |||||||
| 5 | TAT compliance - urgent (%) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |||||
| 6 | Critical result notification rate (%) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |||||
| 7 | Equipment downtime (hrs) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||||||
| 8 | Customer complaint rate (per 1000) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||||||||
| 9 | NC closure rate (%) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||||||
| 10 | Staff competency completion (%) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
… 3 more rows continue on the next page
Sign-off
| Role | Name | Signature | Date |
|---|---|---|---|
| Completed by | |||
| Reviewed by |
Shaded cells are calculated automatically. Values in red are outside their limits. † marks a corrected value (see Corrections).
Controlled document. Printed copies are uncontrolled unless stamped.Page 1
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What it records
- Quality Indicator
- Target
- Jan
- Feb
- Mar
- Apr
- May
- Jun
- Jul
- Aug
- Sep
- Oct
- Nov
- Dec
- Annual Avg
Sign-off
- Completed by
- Reviewed by
Related templates
Clause references are to ISO 15189:2022; check them against your licensed copy of the standard.
